You have 7days to make a return request after your order has been delivered, you will receive 100% refund for your item plus shipping fees if delivered broken, damaged, defective, wrong items.

How it works

• Return via our contact form if you have any questions.

• Our logistics company will contact you to receive the item after you have successfully reported to the customer service through the contact form.

• Place the item in it’s original packaging including accessories, tags, labels etc.

• Once we receive the package we will check it and proceed with the refund via original means of payment.

Terms and conditions.

By using or by signing up for the Aloy Services, you are agreeing to be bound by the following terms and conditions.

Membership Eligibility.

• Use of Aloy website is available only to persons who can form legally binding contract under existing governing laws. If you are a minor i.e. under age of 18 years, you shall not register as a member of www.aloymulticoncept.com.ng website, if you wish to use www.aloymulticoncept.com.ng as a minor (underage of 18) you must seek consent from a guardian, parents who is above 18years and has registered as a user of www.aloymulticoncept.com.ng
• Aloy reserves the right to terminate your membership if it brought to our notice or confirmed that you are under age of 18years.

Your account and registration

• If you use aloy.com you shall be responsible for maintaining the confidentiality of your user ID and password and you shall be responsible for all activities that occur under your ID and password. Aloy has the right to suspend any account that looks suspicious and look untrue to the person real identity.

Communication.

• You must agree that Aloy communicates with you through emails or any other means of communication.
• No violation of rules and no using of foul language and the likes on the website.
• There shall not be extraction of materials, links from the website.

Items Delivery.

• We deliver globally shipping fees applies.
  
• We accept Payment before delivery.

Charges

• Membership on www.aloymulticoncept.com.ng is free

Aloy have the right to add to or subtract from it’s term and condition from time to time. Every users are to abide by the listed rules to avoid violation and prosecution.